Frequently Asked Questions

Our rollers and stands provide maximum stability, durability, and easy installation. Designed to withstand wear and tear, they protect your appliances while reducing vibrations and noise. Made from high-quality materials with innovative engineering, our bases ensure optimal support for your home appliances.

It’s easy! Answer a few quick questions in our Appliance Base Finder Quiz, and we’ll recommend the best options based on your appliance’s specifications. This ensures maximum stability, performance, and a hassle-free setup.

Not all bases are designed for every appliance. Our appliance rollers and kitchen bases offer versatility for heavy-duty appliances and furniture, allowing for easy mobility. However, they are not suitable for washing machines and dryers, as they lack the anti-vibration features and locking mechanisms needed for secure use. For washing machines and dryers, we recommend using our specialized washer-dryer bases designed specifically for this purpose.

Yes! We offer comprehensive after-sales support, including training, maintenance guidance, and troubleshooting for any issues. Our dedicated support team ensures that your products continue to perform at their best for years to come.

You can find our products at multiple points of sale across Greece. Visit our Store Locator page to find the nearest retailer, complete with detailed information and maps for easy access.

Our vertically integrated production lines allow us to provide expert technical support and original spare parts for all our products. Our specialized technicians are available to assist with repairs, maintenance, and usage tips to help you get the most out of your appliances.

Our latest product catalogs and all marketing materials are available for download on our Media page. You’ll find detailed product specifications and all the information you need in just a few clicks.

You can reach our customer support team through our Contact page, where you’ll find all available communication methods. Our team is ready to answer your questions and help resolve any issues.

We are committed to sustainability at every stage of production and distribution. We use eco-friendly materials, reduce waste, and support circular economy practices. We also ensure that all metal, plastic, and paper materials are fully recycled, minimizing our environmental footprint.

You can find detailed return policy information on our Terms of Use page. If you have a specific issue, our customer support team is here to assist and ensure a smooth return process.

Yes! All Roller Kappatos products come with a quality guarantee. Warranty details can be found on the product page or by contacting customer support. Our warranties cover materials and workmanship, ensuring your complete satisfaction.

The core of Roller Kappatos products is Greek-made, manufactured in our state-of-the-art production facilities with vertically integrated production lines and robotic automation systems. We oversee every stage of the process -from design to final production- to ensure exceptional quality that meets the strictest industry standards. At the same time, we develop strategic partnerships with leading global manufacturers, allowing us to introduce innovative product solutions that align with the latest international trends in the household equipment industry.

We provide comprehensive B2B services and OEM services, including product design, manufacturing, technical support, and training. Our tailored solutions help businesses develop high-quality products that meet market demands while ensuring reliability and cost-efficiency.

To explore partnership opportunities, contact our sales department via our Contact page. Our team will guide you through the process and provide all necessary details to establish a successful collaboration.

We work closely with you at every stage of the design process, using cutting-edge technologies to create customized OEM products. From concept to production, we ensure that every product meets top industry standards in both quality and innovation. Learn more on our OEM Services page.

We offer nationwide product distribution and international partnerships, ensuring timely deliveries and seamless logistics. We also provide market analytics to help you make data-driven business decisions and optimize your supply chain.

We provide comprehensive after-sales support, including staff training, product maintenance guidance, and troubleshooting. Our team ensures that you and your customers have all the necessary tools and resources for a smooth product experience.

Yes! Our Media Kit is available for download on our Media page, featuring product catalogs, marketing materials, and branding resources to support your sales efforts. Additionally, our marketing team is available to assist with tailored communication strategies.

For any technical inquiries or service requests, visit our Contact page to get in touch with our dedicated support team. We’re here to provide expert solutions for any challenges you may face.

We offer specialized training workshops to educate your staff and sales teams on product usage, maintenance, and sales strategies. Our training services are fully tailored to your needs, ensuring that your team has the expertise and knowledge required for the effective promotion, sales, and management of our products..